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Can I
return or exchange my purchase? We
will gladly accept the return of unused or undamaged (excluding
special orders) merchandise for a full refund (less shipping),
subject to the following limitation: For a full refund, merchandise
must be returned within 45 days of receipt, unused and in original
condition. View
Details. |
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How do I
place an order online? Orders can be placed on our website
using our secure online ordering form and shopping carts. Orders
above $2500 require fax and voice confirmation. Within 24 hours you
will receive an e-mail confirmation of your order. You can also order
by calling us at 800-871-1066. View
Details. |
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Will you
charge sales tax on my order? To
be clear, the Internet Tax Freedom Act (ITFA), which was signed into
law on October 21, 1998, does not, as some have asserted, preclude
sales & use taxes on any and all commerce conducted over the
Internet. We charge 5.75% sales tax for Ohio State residents. View
Details. |
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How do I
know what shipping charges are? We
offer several shipping options: FedEx Ground $5.00; FedEx 2 Day
(U.S. Addresses Only) $8.00; FedEx Overnight (Standard Overnight
Delivery) $15.00. Customers living in the U.S.: using two day
shipping should receive their orders in 2-4 business days and
overnight shipping should receive their orders in 1 to 2 business
days. View Details. |
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We accept
Visa, MasterCard, American Express and Discover for all orders placed
through Sndgems.com. You will be prompted to give us information
about your method of payment at the appropriate point in the checkout
process. For deliveries within the State of Ohio, there is a 5.75%
sales tax added to your order. We do not charge sales tax for out of
Ohio State residents. View
Details. |
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What is
your repair or replacement policy? We will repair or replace
jewelry purchased from us free of charge for defect or faulty
workmanship. At sndgems.com, we stand behind every jewelry we sell.
Our jewelry service center has highly skilled professionals to
provide you prompt service. Check your jewelry like rings every six
months as the prongs can wear thin. View
Details. |
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Store Location: Sparkle
N Dazzle Co., 2W 46th Street #1011, New York, NY 10036 (between 5th
& 6th Avenues). Voice: (800) 871-1066 or (212) 398-7974 Fax:
(800) 610-6770 E-mail: info@sndgems.com. |
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Sparkle N
Dazzle guarantees that the diamond you purchased has been graded with
the strictest standards using the GIA grading systems. The sapphires
will display rich blue in color. View
Details. |
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Sparkle N
Dazzle is a member of the Jewelers Board of Trade, which is an
organization committed to holding jewelers to the highest ethical and
professional standards in the jewelry industry. View
Details. |
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We have
developed our frequently asked question's page based upon your
queries and feedback developed over a number of years. Help yourself
by searching our database. View
Details. |
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Live
Person: You
can chat with us live now - an online chat with one of our customer
service experts. Our customer service experts are usually available
from 10.00 am to 10.30 pm eastern std time. View
Details. |
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Engraving can
be done in regular as well as script fonts and can be all uppercase
or all lowercase. View
Details. |
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After sliding
the ring sizer on, make sure it slides off easily over the knuckle. View
Details. |
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Dependent upon
your country of origin, there may be additional duty fees due. View
Details. |
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