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How Will I
Receive My Order? You can order online and receive package at your
home. We can ship your order fully trackable & insured or you can
visit our store in New York to make payment (with copies of payment)
as well as pick up your order in person. When awaiting the delivery
of your order, remember that the first day of business is the day
after your order is processed, provided that the item you order is in
stock. Sndgems makes every attempt to keep items in stock. Should the
item be out of stock, you will be notified by e-mail during the
ordering process with the approximate delivery time noted. Many
orders may be able to ship more quickly, but each piece of jewelry is
created by hand to your specifications after you place your order.
All orders are subject to credit and address verification. For your
protection, all FedEx shipments require a customer signature upon
delivery. Shipping addresses are limited to one address per order. |
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Sndgems.com
primarily uses FedEx because it is a traceable and insured method of
shipment. All shipments require a telephone number and an address
specifying if it is a business or residential. All deliveries must be
made to a physical address (no P.O. Boxes except APO/FPO addresses).
All shipments require a signature, without a signature UPS/FedEx will
not complete the delivery. Therefore, the shipping address must be
one where someone will be available to sign for the package. We offer
several shipping options: FedEx Ground $5.00; FedEx 2 Day (U.S.
Addresses Only) $8.00; FedEx Overnight (Standard Overnight Delivery)
$15.00; FedEx Saturday Delivery $35.00. |
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Many orders
may be able to ship more quickly, but each piece of jewelry is
created by hand to your specifications after you place your order. In
counting delivery days, you should count business days only. If you
have requested any alterations such as engraving to your selection,
it may be delayed until engraving is complete. Sndgems will notify by
e-mail of any delays in your order. Customers living in the U.S. and
US territories: using ground shipping should receive their orders
within 4 to 7 business days; using 2 day shipping should receive
their orders within 2 to 4 business days and using overnight shipping
should receive their orders within 1 to 2 business days. If you want
it sooner you can visit our store in New York to receive your order
and try the jewelry item to ensure everything that you had hoped
cones true. |
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