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When awaiting
the delivery of your order, remember that the first day of business
is the day after your order is processed, provided that the item you
order is in stock. Sndgems makes every attempt to keep items in
stock. Should the item be out of stock, you will be notified by
e-mail during the ordering process with the approximate delivery time
noted. Many orders may be able to ship more quickly, but each piece
of jewelry is created by hand to your specifications after you place
your order. All orders are subject to credit and address
verification. For your protection, all FedEx shipments require a
customer signature upon delivery. Shipping addresses are limited to
one address per order. |
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Sndgems.com
primarily uses FedEx because it is a traceable and insured method of
shipment. All shipments require a telephone number and an address
specifying if it is a business or residential. All deliveries must be
made to a physical address (no P.O. Boxes except APO/FPO addresses).
All shipments require a signature, without a signature UPS/FedEx will
not complete the delivery. Therefore, the shipping address must be
one where someone will be available to sign for the package. We offer
several shipping options: FedEx Ground $5.00; FedEx 2 Day (U.S.
Addresses Only) $8.00; FedEx Overnight (Standard Overnight Delivery)
$15.00; FedEx Saturday Delivery $35.00. |
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Many orders
may be able to ship more quickly, but each piece of jewelry is
created by hand to your specifications after you place your order. In
counting delivery days, you should count business days only. If you
have requested any alterations such as engraving to your selection,
it may be delayed until engraving is complete. Sndgems will notify by
e-mail of any delays in your order. Customers living in the U.S. and
US territories: using ground shipping should receive their orders
within 4 to 7 business days; using 2 day shipping should receive
their orders within 2 to 4 business days and using overnight shipping
should receive their orders within 1 to 2 business days. |
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